1 Title/current version of SqEME® books
SqEME® Process Management, SqEME Edition 2008
2 The basics of SqEME® books
SqEME® is an open standard for developing process-centered
architectures of an enterprise; it views processes from the
perspectives of four complementary ‘windows’. It is owned by the
not-for-profi t organization Stichting SqEME in the Netherlands.
3 Summary of SqEME® books
SqEME® was developed by a Dutch network of private and public
organizations, consultancy agencies and independent advisors.
SqEME was first published in 2002 and in 2007 the SqEME
Foundation was established. The current version of SqEME is
SqEME enables organizations to recognize, design, control,
manage and improve their processes; it also supplies a set of
consistent and coherent modeling techniques. A key assumption
in the method is the professional maturity of the employee.
The focus is not on what the employee has to do in detail, but
on the surrounding system. It is on cooperation and the flow of
information between employees. It investigates how the different
parts of the organization are tuned to each other and how the
intra-organization messaging takes place.
The thinking model that forms the basis of the SqEME®
method is visualized by means of four ‘windows’. These four
windows are called Constitution, Chemistry, Construction and
Correspondence (see Figure).
The Constitution window is concerned with questions of a
• What are the key result areas of the enterprise?
• What are the activities that can be distinguished within the
key result areas?
• What interaction patterns connect the constituent activities?
The Correspondence window is used to obtain a picture of the
dynamics of the enterprise ‘in operation’. It is about monitoring
the business. Do business processes proceed as visualized and
agreed upon, and do the processes perform in line with their
The Chemistry window concentrates on the ‘cohesion’ in the
enterprise, the interaction between the involved professionals.
This window shows primarily the quality of the interaction and
the communication patterns.
The Construction window offers the most tangible view on the
enterprise with a focus on deployment and implementation.
These four windows make it possible to look at organizations
differently –not the vertical lines of the hierarchical structure, but
the processes and their interrelatedness within the organization.
4 SqEME® books Target audience
Anyone who is involved in business process modeling and process
5 Scope and constraints of SqEME® books
The scope of SqEME is process improvement enterprise-wide.
• The SqEME® method makes it possible to describe the design
of an organization in a subtle but unambiguous way. It also
offers a complete set of consistent and coherent modeling
• The method has proven itself in practice. SqEME® is being
applied in Dutch organizations within the industrial, service
and not-for-profi t sectors
It can take a long time to model all the business processes in a
detailed way. One of the main messages is ‘Good is good enough’.
6 Relevant website of SqEME® books
www.sqeme.org (Dutch only)