ITIL® 2011 Edition - A Pocket Guide

Author: Jan van Bon
  • PublisherVan Haren Publishing

  • 9789087539788 - ePub
    9789087536763 - hardcopy
    9789087539252 - eBook
$21.44

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For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.

Note: This pocket book is available in several languages: English, German, Dutch.

Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011 Edition. We have condensed the full ITIL framework, found in 2000 pages, into just 200 pocket-sized pages! It means that this book is an essential time-saving and cost-effective guide to ITIL 2011 Edition -- for both industry experts and students alike.

Primarily it is a quick, portable reference tool to ITIL for all professionals in the service management community. What is the ‘lifecycle’ approach? What are the key service management processes and functions?

Secondly the ITIL pocket guide can be used as part of the training material for everyone who wants to certify for the ITIL Foundation exam. The guide contents cover all of the specifications of AXELOS’ ITIL Foundation Certificate syllabus.
Courseware
Best Practices & Study Guides.
Best practices and methodes in IT & IT Management, Enterprise Architecture, Business Management en Project Management.
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The complete course online! Learn and study in any location and prepare yourself for the exam.
Additional Information

Additional Information

SKU 978908753676C
isbn 978908753676C
nur-code 982
Publisher Van Haren Publishing
Uitgeef Datum No
Products Books
Publish Year 2011
Language english
Categories IT & IT Management
Standards ITIL
Serie No
edition 1
eLibrary Downloadbaar Yes
pages No
Height (cm) 1.5
Width (cm) 10.3
Length (cm) 16
Weight (Kg) 0.1910
Default 105347
Description N/A
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