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  1. VeriSM™ – Foundation Courseware
    Contact us at info@vanharen.net to find out more about our Courseware Partnership. This training material covers the syllabus for the VeriSM™ Foundation qualification. The training can be delivered over two days. This courseware is accredited to prepare the student for the VeriSM™ Foundation certification. VeriSM™ Foundation consists of two parts: VeriSM™ Essentials and VeriSM™ Plus , each covering one day of training. Students who already have an (IT) Service Management certificate can benefit from the knowledge they already have. They are the audience for a VeriSM™ Plus training only. When they pass the VeriSM™ Plus exam they receive the VeriSM™ Foundation certificate. Training Providers who want to offer a one day training on service management principles can decide to offer the VeriSM™ Essentials training only. Students who pass the VeriSM™ Essentials exam, receive the VeriSM™ Essentials certificate. If they pass the VeriSM™ Plus exam later, they will automatically receive the VeriSM™ Foundation certificate. The courseware covers the following topics: • The Service Organization (Essentials) • Service culture (Essentials) • People and organizational structure (Essentials) • The VeriSM™ model (both) • Progressive practices (Plus) • Innovative technologies (Plus) VeriSM™ is a holistic, business-oriented approach to Service Management, which helps to make sense of the growing landscape of best practices and how to integrate them to offer value to the consumer. It is an evolution in Service Management thinking, and provides an up-to-date approach, including the latest practices and technological developments, to help organizations in transforming their business to the new reality of the digital age. VeriSM™ is Value-driven, Evolving, Responsive and Integrated Service Management. VeriSM™ is a registered trademark of and owned by IFDC, the International Foundation of Digital Competences.

    ISBN 978940180262C,

  2. BiSL® Next Courseware
    BiSLNext is de opvolger van het in 2005 geïntroduceerde BiSL. BiSL (Business information Services Library) is uitgegroeid tot standaard op het vakgebied Business informatiemanagement. BiSLNext is aangepast aan de nieuwe tijd en speel daarmee in op diverse nieuwe inzichten. In dit trainingsmateriaal wordt, na een introductie op het het gehele model BiSL® Next besproken. Daarbij wordt ingegaan op de structuur van het model en op de drivers: Need, Value, Mission en Capability en de perspectives: Business, Data, Service en Technology. Vervolgens worden de domains de domains Governance en Strategy besproken. Hierna volgt een verdieping op de meer operationele domains Improvement en Operation en de activiteiten en producten daarbinnen. Als laatste wordt ingegaan op de aansluiting van BiSL® Next op nieuwe ontwikkelingen als agile/scrum, DevOps en cloud. Het programma is interactief van opzet. Gedurende de twee dagen zijn er diverse groepsopdrachten. Deze training is voor professionals werkzaam in het vakgebied, zoals functioneel beheerders, informatiemanagers en consultants. Daarnaast is de training ook interessant voor professionals die een belangrijke rol hebben in het beheer en de ontwikkeling van IT vanuit businessperspectief zoals key users, product owners en projectmanagers. De presentaties lichten de theorie toe. De oefenopdrachten bieden op hun beurt handvatten om de stof eigen te maken en te bediscussieren.

    ISBN 978940180268C,

  3. BiSL® Next Courseware E-pakket
    Dit Courseware pakket bestaat uit twee publicaties, BiSL® Next Foundation Courseware (ISBN: 978 94 0180 267 3) en BiSL® Next - A Framework for Business Information Management (ISBN: 978 94 180 039 6). BiSLNext is de opvolger van het in 2005 geïntroduceerde BiSL. BiSL (Business information Services Library) is uitgegroeid tot standaard op het vakgebied Business informatiemanagement. BiSLNext is aangepast aan de nieuwe tijd en speel daarmee in op diverse nieuwe inzichten. In dit trainingsmateriaal wordt, na een introductie op het het gehele model BiSL® Next besproken. Daarbij wordt ingegaan op de structuur van het model en op de drivers: Need, Value, Mission en Capability en de perspectives: Business, Data, Service en Technology. Vervolgens worden de domains de domains Governance en Strategy besproken. Hierna volgt een verdieping op de meer operationele domains Improvement en Operation en de activiteiten en producten daarbinnen. Als laatste wordt ingegaan op de aansluiting van BiSL® Next op nieuwe ontwikkelingen als agile/scrum, DevOps en cloud. Het programma is interactief van opzet. Gedurende de twee dagen zijn er diverse groepsopdrachten. Deze training is voor professionals werkzaam in het vakgebied, zoals functioneel beheerders, informatiemanagers en consultants. Daarnaast is de training ook interessant voor professionals die een belangrijke rol hebben in het beheer en de ontwikkeling van IT vanuit businessperspectief zoals key users, product owners en projectmanagers. De presentaties lichten de theorie toe. De oefenopdrachten bieden op hun beurt handvatten om de stof eigen te maken en te bediscussieren.

    ISBN 978940180273C,

  4. VeriSMTM – Basic Training Material
    This material is intended to provide basic training in VeriSMTM and give guidance in the FOUNDATION, ESSENTIAL and/or PLUS Certification. Please respect ©Van Haren Publishing. For a license or Courseware partnership follow: https://www.vanharen.net/learning-solutions/

    ISBN 200000016517C,

  5. TOGAF® 9 Certified Study Guide - 4th Edition
    The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively.

    ISBN 978940180292C,

  6. VeriSM™ – Foundation Courseware E-Package
    The Courseware package consist out of two publications, VeriSMTM – Foundation Courseware and VeriSM™ – Foundation Study guide. This training material covers the syllabus for the VeriSM™ Foundation qualification. The training can be delivered over two days. This courseware is accredited to prepare the student for the VeriSM™ Foundation certification. VeriSM™ Foundation consists of two parts: VeriSM™ Essentials and VeriSM™ Plus , each covering one day of training. Students who already have an (IT) Service Management certificate can benefit from the knowledge they already have. They are the audience for a VeriSM™ Plus training only. When they pass the VeriSM™ Plus exam they receive the VeriSM™ Foundation certificate. Training Providers who want to offer a one day training on service management principles can decide to offer the VeriSM™ Essentials training only. Students who pass the VeriSM™ Essentials exam, receive the VeriSM™ Essentials certificate. If they pass the VeriSM™ Plus exam later, they will automatically receive the VeriSM™ Foundation certificate. The courseware covers the following topics: • The Service Organization (Essentials) • Service culture (Essentials) • People and organizational structure (Essentials) • The VeriSM™ model (both) • Progressive practices (Plus) • Innovative technologies (Plus) VeriSM™ is a holistic, business-oriented approach to Service Management, which helps to make sense of the growing landscape of best practices and how to integrate them to offer value to the consumer. It is an evolution in Service Management thinking, and provides an up-to-date approach, including the latest practices and technological developments, to help organizations in transforming their business to the new reality of the digital age. VeriSM™ is Value-driven, Evolving, Responsive and Integrated Service Management. VeriSM™ is a registered trademark of and owned by IFDC, the International Foundation of Digital Competences.

    ISBN 978940180263C,

  7. SIAM Foundation Courseware - Trainer Package
    The Courseware package consist out of two publications Service Integration And Management (SIAM) Foundation Courseware (ISBN: 978 94 018 0218 5) and Service Integration and Management Foundation Body of Knowledge (SIAM® Foundation BoK) (ISBN: 978 94 018 0102 7). This training material covers the syllabus for the SIAM Foundation qualification, and can be delivered / taken over two or three days. It is accredited to prepare the student for the EXIN BCS Service Integration and Management Foundation (SIAM®F) certification. Service integration and management (SIAM) is a management methodology that can be applied in an environment that includes services sourced from a number of service providers. SIAM supports cross-functional, cross-process, and cross-provider integration. It creates an environment where all parties: • Know their role, responsibilities and context in the ecosystem • Are empowered to deliver • Are held accountable for the outcomes they are required to deliver. The syllabus covers the introduction of SIAM, and is based on the SIAM Foundation Body of Knowledge. It will be useful for anyone working in a SIAM environment, whether they are a customer, a service integrator or a service provider. The study material covers topics including the origins of SIAM, the different SIAM structures, roles, challenges, risks and more.

    ISBN 97894018022TC,

  8. Service Automation Foundation Courseware
    Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now. This 2 day course will give you deep insight into the concept of Service Automation, the concept by which you can automate your service offering. If you adequately apply Service Automation in your organization, you will see both employee and customer satisfaction rise and significantly increase the number of people who will ‘like’ your company. The Service Automation Framework® has been created to find a methodical way to discuss Service Automation. It provides a step-by-step approach, including a number of design elements and processes, which every organization can use to systematically enhance its Services. As with any model, it is a simplified version of reality, but it structures the mind and provides uniform terminology when discussing the contents with co-workers and colleagues. Nothing more, nothing less. We encourage you to adapt and apply the model in any way that you see fit and which helps you and your organization. This course is intended for everyone who has ever experienced that the level of Service in his organization can be increased and is looking for guidance to achieve this goal. Whether you are an entrepreneur, executive, consultant or work in the field of academia, the Service Automation Framework will help you to consistently exceed user expectations.

    ISBN 978940180206C,

  9. Togaf 9.2 Foundation & Certified self study ePackage
    Besides the TOGAF® 9 Certified Study Guide - 4th Edition (978 94 018 0292 5) publication you are advised to obtain the publications: - TOGAF® 9 Foundation Study Guide - 4th Edition (978 94 018 0289 5) - The TOGAF® Standard, Version 9.2 - A Pocket Guide (978 94 018 0286 4)

    ISBN 100010001746C,

  10. VeriSM eBooks package
    Besides the VeriSM™ Foundation Study Guide (978 94 018 0270 3) publication you are advised to obtain the publications: - VeriSM™ - A Pocket Guide (978 94 018 0272 7) - VeriSM™ - A service management approach for the digital age (978 94 018 0240 6) - VeriSM™: Unwrapped and Applied (978 94 018 0335 9)

    ISBN 100000180391C,

  11. Projectmanagement op basis van PRINCE2® Editie 2017
    Dit boek is ontwikkeld op basis van twee uitgangspunten. Ten eerste is het bedoeld als studieboek voor iedereen die zich op een degelijke wijze wil voorbereiden op het PRINCE2 Foundation examen, dan wel het PRINCE2 Practitioner examen. Duidelijk is aangeven welke tekst niet hoeft te worden bestudeerd voor het Foundation examen. Ten tweede is het een praktisch gebruikersboek voor iedereen die professioneel te maken heeft met projecten, waarbij al of niet gebruik wordt gemaakt van de methode PRINCE2. In dit boek wordt de procesgerichte aanpak van projectmanagement beschreven en worden de thema’s behandeld die daarbij nodig zijn.

    ISBN 978940180277C,

  12. Service Automation Foundation Courseware E-Package
    The Courseware package consist out of two publications, Service Automation Foundation Courseware (ISBN: 978 94 018 0206 2) and Service Automation Framework (ISBN: 978 94 018 0062 4 ). Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now. This 2 day course will give you deep insight into the concept of Service Automation, the concept by which you can automate your service offering. If you adequately apply Service Automation in your organization, you will see both employee and customer satisfaction rise and significantly increase the number of people who will ‘like’ your company. The Service Automation Framework® has been created to find a methodical way to discuss Service Automation. It provides a step-by-step approach, including a number of design elements and processes, which every organization can use to systematically enhance its Services. As with any model, it is a simplified version of reality, but it structures the mind and provides uniform terminology when discussing the contents with co-workers and colleagues. Nothing more, nothing less. We encourage you to adapt and apply the model in any way that you see fit and which helps you and your organization. This course is intended for everyone who has ever experienced that the level of Service in his organization can be increased and is looking for guidance to achieve this goal. Whether you are an entrepreneur, executive, consultant or work in the field of academia, the Service Automation Framework will help you to consistently exceed user expectations.

    ISBN 978940180207C,

  13. VeriSM™ - A Pocket Guide
    This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization. VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. VeriSM is designed to enable organizations and professionals understand how to create a flexible operating model using Governance, Service Management Principles and a Management Mesh to define, produce, provide and respond to consumer requirements for service. VeriSM is essential reading for anyone who works within a service organization. It will be of particular interest to: • Managers - who want to understand how to leverage evolving management practices; • Service owners and service managers - who need to bring their skills up to date and understand how service management has changed; • Executives - who are accountable for effective service delivery; • Graduates and undergraduates - who will be joining organizations and who need to understand the principles of service management.

    ISBN 978940180272C,

  14. VeriSM™ - Foundation Study Guide
    This book is intended as a self-study guide for the VeriSM™ Foundation, VeriSM™ Essentials, and VeriSM™ Plus qualifications. It also supports classroom and online courses for these qualifications. It is based on the requirements of the syllabuses for these three qualifications (Certification requirements for the VeriSM™ Foundation, VeriSM™ Essentials, and VeriSM™ Plus, a publication of the IFDC – International Foundation for Digital Competence). This guide is also useful for all professionals and organizations involved in delivering value to customers through the development, delivery, operation and/or promotion of services. VeriSM™ Foundation, VeriSM™ Essentials and VeriSM™ Plus prove to be useful to both professionals at the very start of their service management career and also to experienced professionals who need access to a simple service management approach. It refers to the information contained in the VeriSM handbook, “VeriSM™ - A service management approach for the digital age” - published by Van Haren Publishing. This guide has been developed for anyone who works with products and services and will be of particular interest to: graduates and undergraduates, managers (who want to understand how to leverage evolving management practices), service owners and service managers (who need to bring their skills up to date and understand how service management has changed), executives and IT professionals (who need to understand the impact of evolving management practices and new technologies on their role).

    ISBN 978940180270C,

  15. The TOGAF® Standard, Version 9.2
    The TOGAF® Standard, a standard of The Open Group, is a proven Enterprise Architecture methodology and framework used by the world’s leading organizations to improve business efficiency. It is the most prominent and reliable Enterprise Architecture standard, ensuring consistent standards, methods, and communication among Enterprise Architecture professionals. Those professionals fluent in the TOGAF approach enjoy greater industry credibility, job effectiveness, and career opportunities. The TOGAF approach helps practitioners avoid being locked into proprietary methods, utilize resources more efficiently and effectively, and realize a greater return on investment.

    ISBN 978940180283C,

  16. The TOGAF® Standard, Version 9.2 - A Pocket Guide
    This is the official Pocket Guide for the TOGAF® Standard, Version 9.2, from The Open Group. It is published in hard copy and electronic formats by Van Haren Publishing. The TOGAF Standard, a standard of The Open Group, is a proven Enterprise Architecture methodology and framework used by the world’s leading organizations to improve business efficiency. It is the most prominent and reliable Enterprise Architecture standard, ensuring consistent standards, methods, and communication among Enterprise Architecture professionals. Those professionals who are fluent in the TOGAF approach enjoy greater industry credibility, job effectiveness, and career opportunities. The TOGAF approach helps practitioners avoid being locked into proprietary methods, utilize resources more efficiently and effectively, and realize a greater return on investment.

    ISBN 978940180286C,

  17. Agile Scrum Handbook
    This is a simple, easy-to-understand guide for anyone who wants to learn the Agility concept and the Scrum framework. It covers the underlying concepts and principles, along with Scrum roles and responsibilities, events, artifacts, and scaling approaches, as well as common practices and techniques. ❶ Instead of praising Agility, the book focuses on understanding the real meaning of it in a straightforward and consistent way and reviews the types of projects where it may work and where it may not. This foundation will help you find your way in real world daily problems. ❷ The book is a complete guide to the core Scrum framework, based on the Scrum Guide (Nov 2017 edition). It covers all roles and responsibilities, events, and artifacts, with a short section about scaling Scrum. ❸ There’s a chapter on eXtreme Programming, which has been used as an excuse to explore some of the most important Agile practices and techniques, such as Test-Driven Development and Pair-Programming, in an integrated way. ❹ The fourth chapter is an overview of the DSDM® methodology, which is mainly focused on its approach to managing scope and fixed-price contracts in a structured way. ❺ There’s an overview of Kanban and ScrumBan in the last chapter. This book is aligned with the EXIN Agile Scrum Foundation certification program.

    ISBN 978940180279C,

  18. TOGAF® 9 Certified Study Guide – 4th Edition
    Summary The TOGAF 9 certification program is a knowledge-based certification program. It has two levels, leading to certification for TOGAF 9 Foundation and TOGAF 9 Certified, respectively. The purpose of certification to TOGAF 9 Certified is to provide validation that, in addition to the knowledge and comprehension of TOGAF 9 Foundation level, the Candidate is able to analyze and apply this knowledge. The learning objectives at this level therefore focus on application and analysis in addition to knowledge and comprehension. This Study Guide supports students in preparation for the TOGAF 9 Part 2 Examination, leading to TOGAF 9 Certified. This third edition contains minor updates to remove references to the TOGAF 8-9 Advanced Bridge Examination1 and also adds four bonus practice examination questions to Appendix B. It gives an overview of every learning objective for the TOGAF 9 Certified Syllabus beyond the Foundation level.

    ISBN 978940180289C,

  19. Service Integration and Management Professional Body of Knowledge (SIAM® Professional BoK)
    The SIAM Professional Body of Knowledge (BoK) expands the description of service integration and management (SIAM) from the previously released SIAM Foundation BoK . The Foundation BoK is recommended reading before using this publication. The contents of the SIAM Professional BoK are the source material for the EXIN/BCS Service Integration and Management Professional (SIAM®P) certification.

    ISBN 978940180299C,

  20. Agile Scrum Foundation Courseware
    The Courseware is accredited and can used for the Agile Scrum Foundation certification and exam from EXIN. Along with assignments and strong visuals to support the didactic learning of the delegates there are also sample exams added to the material. Everything was created by the author who was also heavily involved in the writing of the Agile Scrum Foundation publications (the official publication and certification for EXIN). This course will help educate you about Aigle Scrum as well as common practices and techniques like: ❶ the course focuses on understanding the real meaning of Agile and Scrum in a straightforward and consistent way and reviews the types of projects where it may work and where it may not. This foundation will help you find your way in real world of daily problems. ❷ The course is a complete guide to the core Scrum framework, based on the Scrum Guide (Nov. 2017 edition). It covers all roles and responsibilities, events, and scrum artifacts with a short section about scaling Scrum. ❸ There’s a chapter on eXtreme Programming, which has been used as an opportunity to explore some of the most important Agile practices and techniques, such as Test-Driven Development and Pair-Programming in an integrated way. ❹ an overview of the DSDM® methodology, which is mainly focused on its approach to managing scope and fixed-price contracts in a structured way. ❺ There’s an overview of Kanban and ScrumBan

    ISBN 978940180305C,

  21. Proactive Project Management
    One mindset is that the project management process itself should be lead. You promote proactive project management by planning and evaluating relevant management initiatives – and by adapting the level of effort and the tools for the project’s degree of complexity. The entire book can be considered as a method with tools for such planning and evaluating the project management. Another mindset is that the project management is not only a task for the project managers. The project owners, the participants and other parties must also be proactively involved in the management process. Such co-management means that the analyses and plans created will become more relevant– and have more impact on the project process. The general tool for such an approach, as presented in this book, is to facilitate the management activities. The entire book is a supplement to the existing literature on project management. The new mindsets and methods promote the idea of being a more reflective project manager – and thereby gaining even more benefit from knowledge obtained from other books and from personal experiences.

    ISBN 978940180307C,

  22. Werken in een digitale wereld
    Diverse technische ontwikkelingen hebben geleid tot nieuwe functies, taken en competenties. De informatie in het rapport uit 2001 is in deze nieuwe uitgave geactualiseerd en verder ontwikkeld. Ook zijn op basis van nieuwe inzichten functies nader omschreven en nieuwe functies gedefinieerd. In dit rapport is een koppeling met het e-CF gelegd, het Europees competentieframework dat ook in Nederland steeds breder wordt geadopteerd. Het competentiemodel dat in het rapport van 2001 is gepresenteerd (het Ngi-competentiemodel ), is daarvoor uitgebreid: de e-competentiereferenties (e-competences ) van het e-CF zijn toegevoegd. Vanwege het opgaan van Ngi in KNVI (zie hoofdstuk 2) heeft het model een nieuwe naam gekregen: het KNVI-competentiemodel . Het competentiemodel in dit rapport gaat verder dan alleen ICT-functies. Het strekt zich uit over alle activiteiten rond informatievoorziening. En dat zowel in gebruikersorganisaties en ICT-organisaties als bij ICT-leveranciers en in ICT-regieorganisaties2 . Tevens is onderkend dat organisaties en bedrijfsprocessen één geheel vormen met ICT. Ze vullen elkaar aan, beïnvloeden elkaar en zijn wederzijds afhankelijk. Daarom geeft dit rapport ook invulling aan taken en competenties voor beheer van bedrijfsprocessen waar deze een relatie hebben met de informatievoorziening. Het nieuwe rapport biedt continuïteit voor de functiehuizen van bedrijven en organisaties die de eerdere rapporten hebben toegepast. Ook biedt het voor hen een actualisering met nieuwe functies, taken en competenties. Vanwege de koppeling met het e-CF ondersteunt dit rapport ook bedrijven en organisaties die dit competentieframework gebruiken of ernaar willen overstappen.

    ISBN 978940180296C,

  23. Architectuur- en bouwgeschiedenis in perspectief
    Dit boek is een ingrijpende herziening van de in 2005 bij uitgeverij ThiemeMeulenhoff verschenen tiende druk van Geschiedenis van de bouwkunst, verzorgd door Bart Verbrugge, na twee voorgaande drukken die waren geschreven in samenwerking met de in 2004 overleden architectuurjournalist Wim J. van Heuvel. Een aantal zaken, zoals de hoofdopzet en de doelgroep, is voor het voorliggende boek hetzelfde gebleven, maar daarnaast is ook veel veranderd. Om die reden is gekozen voor een nieuwe titel: Architectuur- en bouwgeschiedenis in perspectief, met als ondertitel: Bouwen en bouwkunst in de Nederlanden en de Westerse wereld. Hiermee worden de volgende kerndoelstellingen van dit boek benadrukt: • niet alleen ingaan op de vormgevingsaspecten, maar ook op de ontwikkeling van de bouwtechniek, bouwmaterialen, enz. • deze ontwikkelingen worden geplaatst in de maatschappelijke en sociaaleconomische context. Daarbij wordt ook duidelijk gemaakt dat de rol van de opdrachtgever vaak cruciaal was voor het tot stand komen van goede architectuur. Geïllustreerd met vele illustraties wordt de geschiedenis van de architectuur en van het bouwen, van de prehistorie tot nu toegelicht. Er wordt niet alleen ingaan op de vormgevingsaspecten, maar ook op de ontwikkeling van de bouwtechniek en bouwmaterialen, enz. Deze ontwikkelingen worden geplaatst in de maatschappelijke en sociaaleconomische context. Een rode draad in het boek is de beschrijving van wisselwerkingen, waarmee nadruk wordt gelegd op de continue processen in de architectuurgeschiedenis. Dat betreft wisselwerkingen: • met architectuur uit het verleden (tijd); • door invloeden tussen verschillende regio’s (plaats); • met andere kunsten (vooral de toegepaste kunst) en technologische ontwikkelingen. Bovendien werden en worden de meeste in dit boek besproken architecten en gebouwen beschouwd als invloedrijk, waarbij in veel gevallen ook sprake was en is van invloed of inspiratie van gebouwen en architecten uit een verder verleden. Naast deze ‘hoofdtekst’ zijn op zichzelf staande ‘kaderteksten’ opgenomen waarin een belangrijk thema apart wordt toegelicht. Dit boek onderscheidt zich van de vele andere overzichtswerken door de gestructureerde beschrijving van de Nederlandse en Belgische bouwkunst in relatie met de ontwikkeling van de Westerse bouwkunst als geheel. Uitgangspunt is dat Nederlandse en Belgische lezers te zien krijgen welke gebouwen in eigen land de belangrijkste voorbeelden zijn van een bepaalde stroming, waarbij steeds duidelijk wordt gemaakt wat de relatie is tot de internationale ontwikkelingen van de westerse bouwkunst. Om die reden werd met name bij de opleidingen Bouwkunde in het middelbaar en hoger beroepsonderwijs in Nederland en in het secundair en hoger onderwijs in België de voorgaande versie van dit boek (Geschiedenis van de bouwkunst) op grote schaal gebruikt.

    ISBN 978940180300C,

  24. The TOGAF® Standard, Version 9.2 Foundation (Level 1) Courseware
    This material cannot be ordered without an exam or usage of a trainer. This Courseware can only be ordered by Partners. This courseware is based on The TOGAF® Standard - Version 9.2. TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open Group Architecture Forum. The TOGAF standard has been developed through the collaborative efforts of the whole community. Using the TOGAF standard results in Enterprise Architecture that is consistent, reflects the needs of stakeholders, employs best practice, and gives due consideration both to current requirements and the perceived future needs of the business. Developing and sustaining an Enterprise Architecture is a technically complex process which involves many stakeholders and decision processes in the organization. The TOGAF standard plays an important role in standardizing and de-risks the architecture development process. The TOGAF standard provides a best practice framework for adding value, and enables the organization to build workable and economic solutions which address their business issues and needs. After the training you have gained enough knowledge to apply enterprise architecture with TOGAF in your daily work. If your goal is to get certified then this training will get you there. Once you have passed the exams you will be registered in the TOGAF Foundation or Certified Register of The Open Group. Exam information: When registered for a TOGAF® course, the exam/certification voucher will be included in the training fee. This only applies to courses offered by Van Haren Publishing or its affiliates.

    ISBN 100010000760C,

  25. The TOGAF® Standard, Version 9.2 Foundation (Level 1) Courseware Package
    This material cannot be ordered without an exam or usage of a trainer. This Courseware package can only be ordered by Partners. Besides The TOGAF® Standard, Version 9.2 Foundation (Level 1) Courseware (ISBN: 100 00 100 0076 0) publication you are advised to obtain additional TOGAF® Publications like: - TOGAF® Standard Version 9.2 - A Pocket Guide (ISBN: 978 94 018 0286 4) - The TOGAF® Standard Version 9.2 (ISBN: 978 94 018 0283 3) - TOGAF® 9 Foundation Study Guide 4th Edition (ISBN: 978 94 018 0289 5) and the TOGAF exam voucher (ordered directly or via The Open Group). This courseware is based on The TOGAF® Standard - Version 9.2. TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open Group Architecture Forum. The TOGAF standard has been developed through the collaborative efforts of the whole community. Using the TOGAF standard results in Enterprise Architecture that is consistent, reflects the needs of stakeholders, employs best practice, and gives due consideration both to current requirements and the perceived future needs of the business. Developing and sustaining an Enterprise Architecture is a technically complex process which involves many stakeholders and decision processes in the organization. The TOGAF standard plays an important role in standardizing and de-risks the architecture development process. The TOGAF standard provides a best practice framework for adding value, and enables the organization to build workable and economic solutions which address their business issues and needs. After the training you have gained enough knowledge to apply enterprise architecture with TOGAF in your daily work. If your goal is to get certified then this training will get you there. Once you have passed the exams you will be registered in the TOGAF Foundation or Certified Register of The Open Group. Exam information: When registered for a TOGAF® course, the exam/certification voucher will be included in the training fee. This only applies to courses offered by Van Haren Publishing or its affiliates.

    ISBN 100010000761C,

  26. The TOGAF® Standard, Version 9.2 Foundation (Level 1) Courseware – Trainer Material
    This material cannot be ordered without an exam or usage of a trainer. This Courseware package can only be ordered by Partners. The Courseware consist out of The TOGAF® Standard, Version 9.2 Foundation (Level 1) Courseware (ISBN: 100 00 100 0076 0) and the additional TOGAF® Publications like: - TOGAF® Standard Version 9.2 - A Pocket Guide (ISBN: 978 94 018 0286 4) - The TOGAF® Standard Version 9.2 (ISBN: 978 94 018 0283 3) - TOGAF® 9 Foundation Study Guide 4th Edition (ISBN: 978 94 018 0289 5) and the TOGAF exam voucher (ordered directly or via The Open Group). This courseware is based on The TOGAF® Standard - Version 9.2. TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open Group Architecture Forum. The TOGAF standard has been developed through the collaborative efforts of the whole community. Using the TOGAF standard results in Enterprise Architecture that is consistent, reflects the needs of stakeholders, employs best practice, and gives due consideration both to current requirements and the perceived future needs of the business. Developing and sustaining an Enterprise Architecture is a technically complex process which involves many stakeholders and decision processes in the organization. The TOGAF standard plays an important role in standardizing and de-risks the architecture development process. The TOGAF standard provides a best practice framework for adding value, and enables the organization to build workable and economic solutions which address their business issues and needs. After the training you have gained enough knowledge to apply enterprise architecture with TOGAF in your daily work. If your goal is to get certified then this training will get you there. Once you have passed the exams you will be registered in the TOGAF Foundation or Certified Register of The Open Group. Exam information: When registered for a TOGAF® course, the exam/certification voucher will be included in the training fee. This only applies to courses offered by Van Haren Publishing or its affiliates.

    ISBN 100010000762C,

  27. The TOGAF® Standard, Version 9.2 Certified (Level 2) Courseware
    This material cannot be ordered without an exam or usage of a trainer. This Courseware can only be ordered by Partners. This courseware is based on The TOGAF® Standard - Version 9.2. TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open Group Architecture Forum. Developing and sustaining an Enterprise Architecture is a technically complex process which involves many stakeholders and decision processes in the organization. The TOGAF standard plays an important role in standardizing and de-risks the architecture development process. The TOGAF standard provides a best practice framework for adding value, and enables the organization to build workable and economic solutions which address their business issues and needs. After the training you have gained enough knowledge to apply enterprise architecture with TOGAF in your daily work. If your goal is to get certified then this training will get you there. Once you have passed the exams you will be registered in the TOGAF Foundation or Certified Register of The Open Group. Exam information: When registered for a TOGAF® course, the exam/certification voucher will be included in the training fee. This only applies to courses offered by Van Haren Publishing or its affiliates.

    ISBN 100010001731C,

  28. The TOGAF® Standard, Version 9.2 Certified (Level 2) Courseware Package
    This material cannot be ordered without an exam or usage of a trainer. This Courseware package can only be ordered by Partners. Besides The TOGAF® Certified (Level 2) Courseware based on Version 9.2 (ISBN: 100 00 100 0173 E) publication you are advised to obtain the TOGAF® Publications like: - TOGAF® Standard Version 9.2 - A Pocket Guide (ISBN: 978 94 018 0286 4) - The TOGAF® Standard Version 9.2 (ISBN: 978 94 018 0283 3) - TOGAF® 9 Certified Study Guide – 4thEdition (ISBN: 978 94 018 0292 5) and the TOGAF exam voucher (ordered directly or via The Open Group). This courseware is based on The TOGAF® Standard - Version 9.2. TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open Group Architecture Forum. Developing and sustaining an Enterprise Architecture is a technically complex process which involves many stakeholders and decision processes in the organization. The TOGAF standard plays an important role in standardizing and de-risks the architecture development process. The TOGAF standard provides a best practice framework for adding value, and enables the organization to build workable and economic solutions which address their business issues and needs. After the training you have gained enough knowledge to apply enterprise architecture with TOGAF in your daily work. If your goal is to get certified then this training will get you there. Once you have passed the exams you will be registered in the TOGAF Foundation or Certified Register of The Open Group. Exam information: When registered for a TOGAF® course, the exam/certification voucher will be included in the training fee. This only applies to courses offered by Van Haren Publishing or its affiliates.

    ISBN 100012001732C,

  29. The TOGAF® Standard, Version 9.2 Certified (Level 2) Courseware – Trainer Material
    This material cannot be ordered without an exam or usage of a trainer. This Courseware package can only be ordered by Partners. The Courseware consist out of The TOGAF® Certified (Level 2) Courseware based on Version 9.2 (ISBN: 100 00 100 0173 1) and the additional TOGAF® Publications like: - TOGAF® Standard Version 9.2 - A Pocket Guide (ISBN: 978 94 018 0286 4) - The TOGAF® Standard Version 9.2 (ISBN: 978 94 018 0283 3) - TOGAF® 9 Certified Study Guide – 4thEdition (ISBN: 978 94 018 0292 5) and the TOGAF exam voucher (ordered directly or via The Open Group). This courseware is based on The TOGAF® Standard - Version 9.2. TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open Group Architecture Forum. Developing and sustaining an Enterprise Architecture is a technically complex process which involves many stakeholders and decision processes in the organization. The TOGAF standard plays an important role in standardizing and de-risks the architecture development process. The TOGAF standard provides a best practice framework for adding value, and enables the organization to build workable and economic solutions which address their business issues and needs. After the training you have gained enough knowledge to apply enterprise architecture with TOGAF in your daily work. If your goal is to get certified then this training will get you there. Once you have passed the exams you will be registered in the TOGAF Foundation or Certified Register of The Open Group. Exam information: When registered for a TOGAF® course, the exam/certification voucher will be included in the training fee. This only applies to courses offered by Van Haren Publishing or its affiliates.

    ISBN 100012001733C,

  30. The TOGAF® Standard, Version 9.2 Foundation and Certified (Level 1 & 2) Courseware
    This material cannot be ordered without an exam or usage of a trainer. This Courseware can only be ordered by Partners. This courseware is based on The TOGAF® Standard - Version 9.2. TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open Group Architecture Forum. TOGAF brings business-, information- and infrastructure architecture together. It is the process for doing architecture. In this four or five days courses you become familiar with all aspects of TOGAF 9 and Enterprise Architecture. Developing and sustaining an Enterprise Architecture is a technically complex process which involves many stakeholders and decision processes in the organization. The TOGAF standard plays an important role in standardizing and de-risks the architecture development process. The TOGAF standard provides a best practice framework for adding value, and enables the organization to build workable and economic solutions which address their business issues and needs. After the training you have gained enough knowledge to apply enterprise architecture with TOGAF in your daily work. If your goal is to get certified then this training will get you there. Once you have passed the exams you will be registered in the TOGAF Foundation or Certified Register of The Open Group. Exam information: When registered for a TOGAF® course, the exam/certification voucher will be included in the training fee. This only applies to courses offered by Van Haren Publishing or its affiliates.

    ISBN 100010001740C,

  31. The TOGAF® Standard, Version 9.2 Foundation and Certified (Level 1 & 2) Courseware Package
    This material cannot be ordered without an exam or usage of a trainer. This Courseware package can only be ordered by Partners. Besides The TOGAF® Standard, Version 9.2 Foundation and Certified (Level 1 & 2) Courseware (ISBN: 100 00 100 0174 0) publication you are advised to obtain the publications: - TOGAF® Standard Version 9.2 - A Pocket Guide (ISBN: 978 94 018 0286 4) - The TOGAF® Standard Version 9.2 (ISBN: 978 94 018 0283 3) - TOGAF® 9 Foundation Study Guide 4th Edition (ISBN: 978 94 018 0289 5) - TOGAF® 9 Certified Study Guide – 4thEdition (ISBN: 978 94 018 0292 5) and the TOGAF exam voucher (ordered directly or via The Open Group). This courseware is based on The TOGAF® Standard - Version 9.2. TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open Group Architecture Forum. TOGAF brings business-, information- and infrastructure architecture together. It is the process for doing architecture. In this four or five days courses you become familiar with all aspects of TOGAF 9 and Enterprise Architecture. Developing and sustaining an Enterprise Architecture is a technically complex process which involves many stakeholders and decision processes in the organization. The TOGAF standard plays an important role in standardizing and de-risks the architecture development process. The TOGAF standard provides a best practice framework for adding value, and enables the organization to build workable and economic solutions which address their business issues and needs. After the training you have gained enough knowledge to apply enterprise architecture with TOGAF in your daily work. If your goal is to get certified then this training will get you there. Once you have passed the exams you will be registered in the TOGAF Foundation or Certified Register of The Open Group. Exam information: When registered for a TOGAF® course, the exam/certification voucher will be included in the training fee. This only applies to courses offered by Van Haren Publishing or its affiliates.

    ISBN 100011000741C,

  32. The TOGAF® Standard, Version 9.2 Foundation and Certified (Level 1 & 2) Courseware – Trainer Material
    This material cannot be ordered without an exam or usage of a trainer. This Courseware package can only be ordered by Partners. The Courseware consist out of The TOGAF® Standard, Version 9.2 Foundation and Certified (Level 1 & 2) Courseware (ISBN: 100 00 100 0174 0) and the additional TOGAF® Publications like: - TOGAF® Standard Version 9.2 - A Pocket Guide (ISBN: 978 94 018 0286 4) - The TOGAF® Standard Version 9.2 (ISBN: 978 94 018 0283 3) - TOGAF® 9 Foundation Study Guide 4th Edition (ISBN: 978 94 018 0289 5) - TOGAF® 9 Certified Study Guide – 4thEdition (ISBN: 978 94 018 0292 5) and the TOGAF exam voucher (ordered directly or via The Open Group). This courseware is based on The TOGAF® Standard - Version 9.2. TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open Group Architecture Forum. TOGAF brings business-, information- and infrastructure architecture together. It is the process for doing architecture. In this four or five days courses you become familiar with all aspects of TOGAF 9 and Enterprise Architecture. Developing and sustaining an Enterprise Architecture is a technically complex process which involves many stakeholders and decision processes in the organization. The TOGAF standard plays an important role in standardizing and de-risks the architecture development process. The TOGAF standard provides a best practice framework for adding value, and enables the organization to build workable and economic solutions which address their business issues and needs. After the training you have gained enough knowledge to apply enterprise architecture with TOGAF in your daily work. If your goal is to get certified then this training will get you there. Once you have passed the exams you will be registered in the TOGAF Foundation or Certified Register of The Open Group. Exam information: When registered for a TOGAF® course, the exam/certification voucher will be included in the training fee. This only applies to courses offered by Van Haren Publishing or its affiliates.

    ISBN 100011000742C,

  33. Proactive Project Management
    One mindset is that the project management process itself should be lead. You promote proactive project management by planning and evaluating relevant management initiatives – and by adapting the level of effort and the tools for the project’s degree of complexity. The entire book can be considered as a method with tools for such planning and evaluating the project management. Another mindset is that the project management is not only a task for the project managers. The project owners, the participants and other parties must also be proactively involved in the management process. Such co-management means that the analyses and plans created will become more relevant– and have more impact on the project process. The general tool for such an approach, as presented in this book, is to facilitate the management activities. The entire book is a supplement to the existing literature on project management. The new mindsets and methods promote the idea of being a more reflective project manager – and thereby gaining even more benefit from knowledge obtained from other books and from personal experiences.

    ISBN 100010000764C,

  34. SIAM™ Professional Courseware
    The SIAM Professional Body of Knowledge (BoK) expands the description of service integration and management (SIAM) from the previously released SIAM Foundation BoK. The Foundation BoK is recommended reading before using this publication. The contents of the SIAM Professional BoK are the source material for the EXIN/BCS Service Integration and Management Professional (SIAMTM) certification. This certification is aimed at professionals worldwide who have an interest in the practices of Service Integration and Management or want to apply or improve this methodology in an organization. The content of this certification is appropriate for customer organizations who will commission SIAM models, staff who provide retained capabilities in a customer organization, service integrators, and service providers working within a SIAM ecosystem. This certification includes the following topics: - The Discovery and Strategy stage; - The Plan and Build stage; - The Implement stage; - The Run and Improve stage; - SIAM practices across the stages.

    ISBN 978940180329C,

  35. SIAM™ Professional Courseware - Package
    The Courseware package consist out of two publications SIAM™ Professional Courseware (ISBN: 978 94 018 033 04) and Service Integration and Management Foundation Body of Knowledge (SIAM® Professional BoK) (ISBN: 978 94 018 0299 4). The SIAM Professional Body of Knowledge (BoK) expands the description of service integration and management (SIAM) from the previously released SIAM Foundation BoK. The Foundation BoK is recommended reading before using this publication. The contents of the SIAM Professional BoK are the source material for the EXIN/BCS Service Integration and Management Professional (SIAMTM) certification. This certification is aimed at professionals worldwide who have an interest in the practices of Service Integration and Management or want to apply or improve this methodology in an organization. The content of this certification is appropriate for customer organizations who will commission SIAM models, staff who provide retained capabilities in a customer organization, service integrators, and service providers working within a SIAM ecosystem. This certification includes the following topics: - The Discovery and Strategy stage; - The Plan and Build stage; - The Implement stage; - The Run and Improve stage; - SIAM practices across the stages.

    ISBN 100020000810C,

  36. Agile Scrum Foundation Courseware - Package
    This Courseware package consist of two publications: Agile Scrum Foundation Courseware (ISBN: 978 94 018 0 305 2) and Agile Scrum Handbook (ISBN: 978 90 018 0279 6). The Courseware is accredited and can used for the Agile Scrum Foundation certification and exam from EXIN. Along with assignments and strong visuals to support the didactic learning of the delegates there are also sample exams added to the material. Everything was created by the author who was also heavily involved in the writing of the Agile Scrum Foundation publications (the official publication and certification for EXIN). This course will help educate you about Aigle Scrum, as well as common practices and techniques, and include topics such as: ❶ focusing on understanding the real meaning of Agile and Scrum in a straightforward and consistent way and reviews the types of projects where it may work and where it may not. This foundation will help you find your way in real world of daily problems. ❷ The course is a complete guide to the core Scrum framework, based on the Scrum Guide (Nov. 2017 edition). It covers all roles and responsibilities, events, and scrum artifacts with a short section about scaling Scrum. ❸ There’s a chapter on eXtreme Programming, which has been used as an opportunity to explore some of the most important Agile practices and techniques, such as Test-Driven Development and Pair-Programming in an integrated way. ❹ an overview of the DSDM® methodology, which is mainly focused on its approach to managing scope and fixed-price contracts in a structured way. ❺ There’s also an overview of Kanban and ScrumBan

    ISBN 100010001305C,

  37. Agile Scrum Foundation Courseware - E-Package
    Besides the Agile Scrum Foundation Courseware (ISBN: 978 94 018 0 305 2) publication you are advised to obtain the publication Agile Scrum Handbook (ISBN: 978 90 018 0279 6). The Courseware is accredited and can used for the Agile Scrum Foundation certification and exam from EXIN. Along with assignments and strong visuals to support the didactic learning of the delegates there are also sample exams added to the material. Everything was created by the author who was also heavily involved in the writing of the Agile Scrum Foundation publications (the official publication and certification for EXIN). This course will help educate you about Aigle Scrum, as well as common practices and techniques, and include topics such as: ❶ focusing on understanding the real meaning of Agile and Scrum in a straightforward and consistent way and reviews the types of projects where it may work and where it may not. This foundation will help you find your way in real world of daily problems. ❷ The course is a complete guide to the core Scrum framework, based on the Scrum Guide (Nov. 2017 edition). It covers all roles and responsibilities, events, and scrum artifacts with a short section about scaling Scrum. ❸ There’s a chapter on eXtreme Programming, which has been used as an opportunity to explore some of the most important Agile practices and techniques, such as Test-Driven Development and Pair-Programming in an integrated way. ❹ an overview of the DSDM® methodology, which is mainly focused on its approach to managing scope and fixed-price contracts in a structured way. ❺ There’s also an overview of Kanban and ScrumBan

    ISBN 100010001306C,

    Out of stock

  38. VeriSMTM - Foundation - Português (Brasil)
    pacote do Courseware consiste em duas publicações, VeriSM™ - Foundation Courseware e VeriSM ™ - Foundation Study Guide. Este material de treinamento abrange o plano de estudos para a qualificação da Fundação VeriSM ™. O treinamento pode ser entregue em dois dias. Este material didático é credenciado para preparar o aluno para a certificação da VeriSM ™ Foundation. O VeriSM ™ Foundation consiste em duas partes: VeriSM ™ Essentials e VeriSM ™ Plus, cada uma cobrindo um dia de treinamento. Os alunos que já possuem um certificado de Gerenciamento de Serviços (TI) podem se beneficiar do conhecimento que já possuem. Eles são o público-alvo de apenas um treinamento do VeriSM ™ Plus. Ao serem aprovados no exame VeriSM ™ Plus, recebem o certificado VeriSM ™ Foundation. Provedores de treinamento que desejam oferecer um treinamento de um dia sobre princípios de gerenciamento de serviços podem decidir oferecer apenas o treinamento VeriSM ™ Essentials. Os alunos que forem aprovados no exame VeriSM ™ Essentials receberão o certificado VeriSM ™ Essentials. Se eles passarem no exame VeriSM ™ Plus mais tarde, receberão automaticamente o certificado VeriSM ™ Foundation. O "courseware" abrange os seguintes tópicos: A organização do serviço (Essentials) Cultura de serviço (Essentials) Pessoas e estrutura organizacional (Essentials) O modelo VeriSM ™ (ambos) Práticas Progressivas (Plus) Tecnologias Inovadoras (Plus) O VeriSM ™ é uma abordagem holística e orientada aos negócios para o Gerenciamento de Serviços, que ajuda a entender o panorama crescente das melhores práticas e como integrá-las para oferecer valor ao consumidor. É uma evolução no pensamento em Gerenciamento de Serviços e oferece uma abordagem atualizada, incluindo as mais recentes práticas e desenvolvimentos tecnológicos, para ajudar as organizações a transformar seus negócios para a nova realidade da era digital. O VeriSM ™ é um gerenciamento orientado a valor, evolutivo, responsivo e integrado. VeriSM ™ é uma marca registrada e propriedade da IFDC, a Fundação Internacional de Competências Digitais.

    ISBN 978940180324C,

  39. Agile Scrum Foundation Courseware - Package
    Besides the Agile Scrum Foundation Courseware (ISBN: 978 94 018 0 305 2) publication you are advised to obtain the publication Agile Scrum Handbook (ISBN: 978 90 018 0279 6). The Courseware is accredited and can used for the Agile Scrum Foundation certification and exam from EXIN. Along with assignments and strong visuals to support the didactic learning of the delegates there are also sample exams added to the material. Everything was created by the author who was also heavily involved in the writing of the Agile Scrum Foundation publications (the official publication and certification for EXIN). This course will help educate you about Aigle Scrum, as well as common practices and techniques, and include topics such as: ❶ focusing on understanding the real meaning of Agile and Scrum in a straightforward and consistent way and reviews the types of projects where it may work and where it may not. This foundation will help you find your way in real world of daily problems. ❷ The course is a complete guide to the core Scrum framework, based on the Scrum Guide (Nov. 2017 edition). It covers all roles and responsibilities, events, and scrum artifacts with a short section about scaling Scrum. ❸ There’s a chapter on eXtreme Programming, which has been used as an opportunity to explore some of the most important Agile practices and techniques, such as Test-Driven Development and Pair-Programming in an integrated way. ❹ an overview of the DSDM® methodology, which is mainly focused on its approach to managing scope and fixed-price contracts in a structured way. ❺ There’s also an overview of Kanban and ScrumBan

    ISBN 100010001741C,

  40. Title PRINCE2™ 2017 Edition - A Pocket Guide
    - This Pocket Guide supplies a summary of the PRINCE2 method, to provide a quick introduction as well as a structured overview of the method; - Main target Group for this pocket guide is anyone who wants to get to know the method PRINCE2 or a methodical approach for project management. The book is also very useful for members of a project management team on a project using the PRINCE2 method. Furthermore this pocket guide can be used as literature for the preparation of the PRINCE2 2017 Edition Foundation exam; - This pocket guide is based on PRINCE2 2017 Edition; - This pocket book deals with the processes, themes and principles within project management and PRINCE2. - Tailoring PRINCE2 explains how to fit the PRINCE2 method onto the specific project circumstances; - A complete but concise description of PRINCE2 2017 Edition, for anyone involved in projects or project management, for only €17,50!

    ISBN 978940180318C,

  41. BiSL® Next - A Framework for Business Information Management 2nd edition
    This book describes the framework of the next generation of Business Information Services Library, BiSL®. BiSL Next is a public domain standard for business information management with guiding principles, good practices and practical templates. It offers guidance for digitally engaged business leaders and those who collaborate with them, with the ultimate goal to improve business performance through better use of information and technology. Twelve elements - four drivers, four domains and four perspectives - are the basis of the guidance in BiSL Next. Target audience of this book are business managers, business information managers, business analysts, CIO’s and IT managers, as well as consultants in this field. While describing the twelve elements, the book offers them insight in the best way to manage, execute and profit from business information management in their enterprise. The book is also the official literature for the BiSL® Next Foundation exam.

    ISBN 978940180339C,

  42. BiSL ® Next in uitvoering
    Business-informatiemanagement (BIM) speelt een grote rol in de aansluiting tussen business en IT. In 2001 is voor het eerst een model beschreven voor business-informatiemanagement: BiSL® (Business information Services Library). In die tijd was er veelal sprake van watervalsgewijze systeemontwikkeling. Bovendien was de wereld nog lang niet zo gedigitaliseerd als nu en was het samenwerken als partners tussen business en IT nog maar weinig aan de orde. Vanwege de toenemende digitalisering in de wereld om ons heen is een nieuwe versie van BiSL ontwikkeld: BiSL Next. Bestuurders en managers van organisaties willen graag weten waarom een goede governance en een goed management van de informatievoorziening cruciaal zijn voor het effectief kunnen verbeteren en veranderen van de diensten van een organisatie aan haar klanten. BiSL Next, zoals beschreven in het boek ‘BiSL® Next – A Framework for Business Information Management: Improving business performance through better use of information and technology’, geeft veel aandacht aan het vergroten van het inzicht en begrip hierin. Het gaat in op het ‘waarom’ en geeft vervolgens een breed overzicht van het ‘wat’ van business-informatiemanagement. Niet alleen het management van een organisatie moet op de hoogte zijn van het belang van business-informatiemanagement en de ondersteunende rol van BiSL daarin. Het is ook prettig als de medewerkers dit kunnen vertalen naar de daadwerkelijke uitvoering: dat ze weten hoe de principes aansluiten op de dagelijkse praktijk. Dit boek biedt een overzicht van BiSL Next als geheel, gevolgd door een verdieping van de activiteiten en producten op het uitvoerende niveau om een bijdrage te leveren aan de vertaling naar de praktijk.

    ISBN 978940180336C,

  43. BIAN Edition 2019 – A framework for the financial services industry
    The Banking Industry Architecture Network (BIAN) is a global, not-for profit association of banks, solution providers, consultancy companies, integrators and academic partners with the shared aim of defining a semantic standard for the banking industry covering almost all the well-known architectural layers. The BIAN was formed in 2008 by a group of banks and solution providers with the shared aim of defining a semantic Service Operation standard for the financial services industry. At a later stage other standards bodies, like ISO and IFX, joined along with some academic partners. BIAN’s expectation is that a standard definition of business functions and service interactions that describe the general construct of any bank will be of significant benefit to the industry. When compared to an increasing number of proprietary designs, a dedicated industry standard, like BIAN, provides the following main benefits: • It enables the more efficient and effective development and integration of software solutions for and between banks; • It significantly lowers the overall integration costs; • It improves the operational efficiency within and between banks and provides the opportunity for greater solution and capability re-use within and among banks; • It supports the current need for more industry integration and collaboration through the usage of (open) APIs; • It supports the adoption of more flexible business service sourcing models and enhances the evolution and adoption of shared third party business services; • It supports FinTechs and RegTechs to gain an easy insight in the complex financial services industry structure. This book is intended for those enterprise, business and solution architects in the financial services industry (FSI) who are interested in applying the BIAN Industry Standard in their organization. It will provide readers with in-depth knowledge to help them understand the full construct of BIAN artifacts, how to apply them and how they can contribute to help the BIAN standard fulfill their (organization’s) needs. The authors of the book expect the readers to have an in-depth knowledge of IT architectural principles and methodologies. The Banking Industry Architecture Network (BIAN) is a global, not-for profit association of banks, solution providers, consultancy companies, integrators and academic partners with the shared aim of defining a semantic standard for the banking industry covering almost all the well-known architectural layers. The BIAN was formed in 2008 by a group of banks and solution providers with the shared aim of defining a semantic Service Operation standard for the financial services industry. At a later stage other standards bodies, like ISO and IFX, joined along with some academic partners. BIAN’s expectation is that a standard definition of business functions and service interactions that describe the general construct of any bank will be of significant benefit to the industry. When compared to an increasing number of proprietary designs, a dedicated industry standard, like BIAN, provides the following main benefits: • It enables the more efficient and effective development and integration of software solutions for and between banks; • It significantly lowers the overall integration costs; • It improves the operational efficiency within and between banks and provides the opportunity for greater solution and capability re-use within and among banks; • It supports the current need for more industry integration and collaboration through the usage of (open) APIs; • It supports the adoption of more flexible business service sourcing models and enhances the evolution and adoption of shared third party business services; • It supports FinTechs and RegTechs to gain an easy insight in the complex financial services industry structure. This book is intended for those enterprise, business and solution architects in the financial services industry (FSI) who are interested in applying the BIAN Industry Standard in their organization. It will provide readers with in-depth knowledge to help them understand the full construct of BIAN artifacts, how to apply them and how they can contribute to help the BIAN standard fulfill their (organization’s) needs. The authors of the book expect the readers to have an in-depth knowledge of IT architectural principles and methodologies.

    ISBN 978940180315C,

  44. Agile Scrum Handboek
    Dit is een eenvoudige, gemakkelijk te begrijpen gids voor iedereen die het Agility concept en het Scrum framework wil leren. Het behandelt de onderliggende concepten en principes, samen met Scrum rollen en verantwoordelijkheden, gebeurtenissen, artifacts en schalingsbenaderingen. Ook komen algemene praktijken en technieken aan de orde. ❶ In plaats van lof te uiten voor Agility, concentreert het boek zich op het begrijpen van de ware betekenis ervan op een eenvoudige en consistente manier en bekijkt het de soorten projecten waarvoor het werkt en waarvoor mogelijk niet. Dit fundament helpt je de weg te vinden in dagelijkse problemen in de echte wereld. ❷ Het boek is een complete gids voor de kern van het Scrum framework, gebaseerd op de Scrum Guide (editie november 2017). Het behandelt alle rollen en verantwoordelijkheden, events en artifacts. Met een korte sectie over het schalen van Scrum. ❸ Er is een hoofdstuk over eXtreme Programming, dat is gebruikt als excuus om een aantal van de belangrijkste Agile werkwijzen en technieken, zoals Test Driven Development en Pair Programming, op een geïntegreerde manier te verkennen. ❹ Het vierde hoofdstuk is een overzicht van de DSDM® methodiek, dat voornamelijk gericht is op de aanpak en het beheer van scope en fixed-price contracten op een gestructureerde manier. ❺ In het laatste hoofdstuk staat een overzicht van Kanban en ScrumBan. Dit boek is in lijn met het certificeringsprogramma van EXIN Agile Scrum Foundation.

    ISBN 978940180350C,

  45. Diagrams for Trainers - VeriSM™: Unwrapped and Applied
    VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.

    ISBN 200000016518C,

  46. Agile Scrum Foundation Courseware - Nederlands - Pakket
    Dit Courseware pakket bestaat uit twee publicaties. Agile Scrum Foundation Courseware - Nederlands (ISBN: 978 94 018 0356 4) en het Agile Scrum Handboek (ISBN: 978 94 018 0350 2). Deze Courseware is geaccrediteerd en kan gebruikt worden voor Agile Scrum Foundation certificering en het examen van EXIN. Dit is een eenvoudige, gemakkelijk te begrijpen gids voor iedereen die het Agility concept en het Scrum framework wil leren. Het behandelt de onderliggende concepten en principes, samen met Scrum rollen en verantwoordelijkheden, gebeurtenissen, artifacts en schalingsbenaderingen. Ook komen algemene praktijken en technieken aan de orde. ❶ In plaats van lof te uiten voor Agility, concentreert het boek zich op het begrijpen van de ware betekenis ervan op een eenvoudige en consistente manier en bekijkt het de soorten projecten waar het werkt en waar dat mogelijk niet werkt. Dit fundament helpt je de weg te vinden in dagelijkse problemen in de echte wereld. ❷ Het boek is een complete gids voor de kern van het Scrum framework, gebaseerd op de Scrum Guide (editie nov 2017). Het behandelt alle rollen en verantwoordelijkheden, events en artifacts, met een korte sectie over het schalen van Scrum. ❸ Er is een hoofdstuk over eXtreme Programming, dat is gebruikt als excuus om een aantal van de belangrijkste Agile-werkwijzen en -technieken, zoals Test Driven Development en Pair Programming, op een geïntegreerde manier te verkennen. ❹ Het vierde hoofdstuk is een overzicht van de DSDM® methodiek, dat voornamelijk gericht is op de aanpak en het beheer van scope- en fixed-price contracten op een gestructureerde manier. ❺ In het laatste hoofdstuk is er een overzicht van Kanban en ScrumBan. Dit boek is in lijn met het certificeringsprogramma van EXIN Agile Scrum Foundation. Dit boek is in lijn met het certificeringsprogramma van EXIN Agile Scrum Foundation.

    ISBN 100010001744C,

    Out of stock

  47. Agile Scrum Foundation Courseware - Nederlands
    Dit is een eenvoudige, gemakkelijk te begrijpen gids voor iedereen die het Agility concept en het Scrum framework wil leren. Het behandelt de onderliggende concepten en principes, samen met Scrumrollen en -verantwoordelijkheden, gebeurtenissen, artifacts en schalingsbenaderingen, evenals algemene praktijken en technieken. ❶ In plaats van lof te uiten voor Agility, concentreert het boek zich op het begrijpen van de ware betekenis ervan op een eenvoudige en consistente manier en bekijkt het de soorten projecten waar het werkt en waar dat mogelijk niet werkt. Dit fundament helpt je de weg te vinden in dagelijkse problemen in de echte wereld. ❷ Het boek is een complete gids voor de kern van het Scrum framework, gebaseerd op de Scrum Guide (editie nov 2017). Het behandelt alle rollen en verantwoordelijkheden, events en artifacts, met een korte sectie over het schalen van Scrum. ❸ Er is een hoofdstuk over eXtreme Programming, dat is gebruikt als excuus om een aantal van de belangrijkste Agile-werkwijzen en -technieken, zoals Test Driven Development en Pair Programming, op een geïntegreerde manier te verkennen. ❹ Het vierde hoofdstuk is een overzicht van de DSDM® methodiek, dat voornamelijk gericht is op de aanpak en het beheer van scope- en fixed-price contracten op een gestructureerde manier. ❺ In het laatste hoofdstuk is er een overzicht van Kanban en ScrumBan. Dit boek is in lijn met het certificeringsprogramma van EXIN Agile Scrum Foundation. Agility-concept en het Scrum framework wil leren. Het behandelt de onderliggende concepten en principes, samen met Scrumrollen en -verantwoordelijkheden, gebeurtenissen, artifacts en schalingsbenaderingen, evenals algemene praktijken en technieken. ❶ In plaats van lof te uiten voor Agility, concentreert het boek zich op het begrijpen van de ware betekenis ervan op een eenvoudige en consistente manier en bekijkt het de soorten projecten waar het werkt en waar dat mogelijk niet werkt. Dit fundament helpt je de weg te vinden in dagelijkse problemen in de echte wereld. ❷ Het boek is een complete gids voor de kern van het Scrum framework, gebaseerd op de Scrum Guide (editie nov 2017). Het behandelt alle rollen en verantwoordelijkheden, events en artifacts, met een korte sectie over het schalen van Scrum. ❸ Er is een hoofdstuk over eXtreme Programming, dat is gebruikt als excuus om een aantal van de belangrijkste Agile-werkwijzen en -technieken, zoals Test Driven Development en Pair Programming, op een geïntegreerde manier te verkennen. ❹ Het vierde hoofdstuk is een overzicht van de DSDM® methodiek, dat voornamelijk gericht is op de aanpak en het beheer van scope- en fixed-price contracten op een gestructureerde manier. ❺ In het laatste hoofdstuk is er een overzicht van Kanban en ScrumBan. Dit boek is in lijn met het certificeringsprogramma van EXIN Agile Scrum Foundation.

    ISBN 978940180356C,

  48. DevOps - A Business Perspective
    This book explains the management aspects of DevOps for those who are professionally engaged in information and technology management. It does not show DevOps as a phenomenon associated with new automation tools, programming techniques or technologies; It differs from other books by the structural nature of the narrative (perhaps, excessively structured) approach and by the attempt to cover fully the phenomenon of DevOps at a basic, fundamental level. By this approach, this book not only creates awareness of the new subject area but is also helps building the basics. The reader learns about the origins of DevOps, the inevitability of its emergence, the key prerequisites and their reflection in practices, about the practices themselves and the principles on which they are based. This book is the core literature of the EXIN DevOps Foundation certification. This exam tests the understanding of basic DevOps concepts and how they relate to each other, as well as the value of DevOps for the business. EXIN DevOps Foundation is the first level of the EXIN DevOps certification program. The EXIN DevOps Professional certification tests the knowledge of DevOps practices and how to integrate teams. The EXIN DevOps Master certification is about promoting organizational change and leading the way towards continuous delivery and improvement.

    ISBN 978940180372C,

  49. Agile Scrum Foundation Courseware - Nederlands - E-Pakket
    Dit Courseware pakket bestaat uit twee publicaties. Agile Scrum Foundation Courseware - Nederlands (ISBN: 978 94 018 0356 4) en het Agile Scrum Handboek (ISBN: 978 94 018 0350 2). Deze Courseware is geaccrediteerd en kan gebruikt worden voor Agile Scrum Foundation certificering en het examen van EXIN. Dit is een eenvoudige, gemakkelijk te begrijpen gids voor iedereen die het Agility concept en het Scrum framework wil leren. Het behandelt de onderliggende concepten en principes, samen met Scrum rollen en verantwoordelijkheden, gebeurtenissen, artifacts en schalingsbenaderingen. Ook komen algemene praktijken en technieken aan de orde. ❶ In plaats van lof te uiten voor Agility, concentreert het boek zich op het begrijpen van de ware betekenis ervan op een eenvoudige en consistente manier en bekijkt het de soorten projecten waar het werkt en waar dat mogelijk niet werkt. Dit fundament helpt je de weg te vinden in dagelijkse problemen in de echte wereld. ❷ Het boek is een complete gids voor de kern van het Scrum framework, gebaseerd op de Scrum Guide (editie nov 2017). Het behandelt alle rollen en verantwoordelijkheden, events en artifacts, met een korte sectie over het schalen van Scrum. ❸ Er is een hoofdstuk over eXtreme Programming, dat is gebruikt als excuus om een aantal van de belangrijkste Agile-werkwijzen en -technieken, zoals Test Driven Development en Pair Programming, op een geïntegreerde manier te verkennen. ❹ Het vierde hoofdstuk is een overzicht van de DSDM® methodiek, dat voornamelijk gericht is op de aanpak en het beheer van scope- en fixed-price contracten op een gestructureerde manier. ❺ In het laatste hoofdstuk is er een overzicht van Kanban en ScrumBan. Dit boek is in lijn met het certificeringsprogramma van EXIN Agile Scrum Foundation. Dit boek is in lijn met het certificeringsprogramma van EXIN Agile Scrum Foundation.

    ISBN 100010001745C,

  50. DevOps Foundation Courseware - English
    Besides the DevOps Foundation Courseware - English (ISBN: 9789401803595) publication you are advised to obtain the publication DevOps - A Business Perspective (ISBN: 978 940 180 372 4). DevOps enables organizations to decrease time to market for new releases, software, or services by encouraging a collaborative approach from development and operations teams. The adoption of DevOps creates an environment where productivity is increased through the automation of processes around infrastructure and workflows. DevOps as a phenomenon associated with new automation tools, programming techniques or technologies; It differs from other books by the structural nature of the narrative (perhaps, excessively structured) approach and by the attempt to cover fully the phenomenon of DevOps at a basic, fundamental level.

    ISBN 978940180390C,

  51. Projectmanagement op basis van ICB versie 4 – 4de herziene druk – IPMA B, IPMA C, IPMA-D , IPMA PMO
    Voor trainers is er gratis extra materiaal bij dit boek beschikbaar. Dit is te vinden onder het tabblad "Training Material". Log in met uw trainersaccount om het materiaal te raadplegen. Dit handboek ‘Projectmanagement op basis van ICB versie 4’ vervangt het zo succesvolle handboek ‘Projectmanagement op basis van NCB versie 3’. Ook deze nieuwe versie is weer bedoeld voor alle projectprofessionals zoals projectmanagers, teammanagers en PMO-medewerkers als ook voor al diegenen die projecten moeten aansturen, zoals opdrachtgevers en andere leden van de projectstuurgroep.

    ISBN 978940180381C,

  52. DevOps Foundation exam from EXIN – English (DEVOPSF)
    This EXIN DevOps Foundation certification EXM has been designed to give IT and business professionals basic knowledge and understanding of DevOps. Created as a stepping-stone to the EXIN DevOps Professional certification, this certification confirms understanding the origins of DevOps and the benefits of DevOps principles and practices for the organization. The word DevOps is a contraction of ‘Development’ and ‘Operations’. DevOps is a set of best practices that emphasizes the collaboration and communication of IT and business professionals in the lifecycle of applications and services. DevOps changes how individuals think about their work; DevOps values the diversity of work done, as well as the diversity of the people doing it. DevOps supports intentional processes that accelerate the rate by which organizations establish value and DevOps measures the effect of social and technical change. DevOps is a way of thinking and a way of working that enables individuals and organizations to develop and maintain sustainable work practices. Examination details Examination type: Multiple-choice questions Number of questions: 40 Pass mark: 65% Open book/notes: No Electronic equipment/aides permitted: No Time allotted for examination: 60 minutes The Rules and Regulations for EXIN’s examinations apply to this exam.

    ISBN 100000180390C,

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