DetailsThis Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; it supports ISO/IEC 20000 training and certification and it is a quick reference for practitioners to the core content of ISO/IEC 20000.
Best Practices & Study Guides.
Best practices and methodes in IT & IT Management, Enterprise Architecture, Business Management en Project Management.
- Additional Information
SKU 978908753726C isbn 978908753726C nur-code 982 Publisher Van Haren Publishing Uitgeef Datum No Products Books Publish Year 2013 Language english Categories IT & IT Management Standards ISO 20000 Serie No edition 1 pages No Height (cm) 1.3 Width (cm) 10.3 Length (cm) 16 Weight (Kg) 0.2500 Default 99746 eLibrary Downloadbaar Yes Description No